SERVPRO of Germantown Employee Photos

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The Office Staff

Meet the Germantown Office Staff! 

Sean McCabe


Sean started working for SERVPRO early on, beginning his career as a GM. He holds the following industry-specific certifications including; WRT-Water Restoration Tech, ASD-Applied Structural Drying Tech, AMRT-Applied Mold Remediation Tech, and ABRA-American Bio-Recovery Association.

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Mike McGrory


Mike began his professional career as an I.T. and eventually found his way to SERVPRO to open a franchise with Sean. Mike also holds the same certifications in addition to OSHA 10 hour and Red Cross Instructor.

The two now own three SERVPRO franchises and have run a successful business for 15-plus years and counting.


  • USCCA Certified Instructor Certified:
  • Red Cross Adult\Pediatric\Infant First Aid\CPR\AED Instructor
  • ALiCE Active Shooter Instructor Pennsylvania & New Jersey
  • Continuing Education Instructor                 Surveillance 
  • IICRC Trauma and Crime Scene Certified
  • ABRA Bio-Hazard Supervisor
  • OSHA 40hr
  • HAZWOPER Certified

Kristen Carroll in front of a blue background

Kristen Carroll

Finance and Human Resources

Kristen is in charge of finance, human resources, as well as our office manager. Anything you need office-wise, she is our go-to!  She has been with us for 8 years and counting. 

Kristen graduated from Penn State University with a degree in Hotel & Restaurant Management.  She currently resides in Mullica Hill, NJ with her husband and 11 year old daughter, Gracie. They also have a number of pets including two rescued Boxers, chickens, guinea pigs and fish.  

In her free time, Kristen enjoys reading, camping, traveling, music, cooking, going to the beach and spending time with friends and family. 

Sean M. McCabe

Production Manager

Sean M. McCabe has been with SERVPRO since he was 18 years old, starting out as a Field Technician back in 2016. Since then, he has worked diligently in order to grow with the company, now serving as one of our Production Managers. Sean uses his leadership skills and expertise in the field to help guide the crew at job sites to ensure efficiency.

Sean holds several industry certifications including IICRC Water Restoration Technician, IICRC Applied Structural Drying, Pennsylvania Asbestos Abatement Supervisor, and many others. Sean has taken the initiative to help role out multiple new divisions of our company including our ESPORTA system and Ultrasonic machine for contents cleaning, duct cleaning for residential and commercial customers, and our PODS and Dumpsters system. Sean also specializes in commercial project management, estimating, and field management and technology. 

Sean earned his bachelor’s degree in Business Management from Kutztown University, where he served as Captain of the University’s hockey team. In his spare time, he enjoys spending time with his family and dogs, going to Philadelphia sports games and giving back to the community through several community outreach programs SERVPRO offers. He hopes to continue his career at SERVPRO and help his fellow crew members grow in the process.

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Koby Byrum

Crew Chief/Trainer

Koby has been in the restoration industry for 17 years and before SERVPRO he was in the customer service industry for almost 35 years. Koby uses all of that experience everyday to be one of our top Crew Chiefs, he is always getting compliments from customers because he genuinely cares about the clients he works with and he wants to make their lives even better than they were before their disaster that caused them to call us in. Koby was born and raised on a farm in Indiana where he and his 2 older brothers learned a strong work ethic from their military father. Koby’s favorite thing is to give people positive quotes to leave people on a good note, he is always trying to make the world a better place and his motto is “ I can’t change what anybody else does or thinks but I can do my bit” Koby now resides in the Bucks area with his wife of 4 years


  • Water damage restoration 
  • Applied Structural Drying 
  • Commercial Carpet Maintenance 
  • Fire & Smoke Restoration 
  • Odor Control 
  • Upholstery & Fabric Cleaning 

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Robyn Colajezzi

Director of Commercial Marketing & Development

Robyn Colajezzi is the Director of Commercial Marketing & Development  whose focus is to open the lines of communication with large scale property managers, government agencies, insurance companies, and other industry specific organizations.  Robyn is a 20+ year seasoned marketing and corporate partnership professional in the Mid-Atlantic Region who is recognized for developing new business strategies that build long term relationships.  Utilizing her savvy business sense and genuine concern for her clients, Robyn has successfully led a variety of sales teams to achieve success.

Throughout her career, Robyn has been focused on delivering programs, services and tailored client solutions.   Robyn has a unique approach to every business challenge with innovative thinking, creative problem-solving and goal-driven momentum. She will provide strong facilities solutions with disaster planning, response and recovery.


  • Blood Borne Pathogens

  • FEMA Disaster Response (CERT)

  • IICRC Health & Safety Training

  • Non-Profit Ready: Surveillance

  • Non-Profit Ready: Risk Communication & Public Health

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Jose Salas

Production Manager

Jose has been a member of our SERVPRO family for 5 years with over 10 years in the industry. As production manager he oversees all daily business activities. Jose is an expert problem solver with a vast knowledge of mitigation and restoration techniques. He is IICRC certified in Water Restoration, Fire Restoration, Odor Control and Trauma Crime Scene Technician. Jose's main passion is large commercial losses. 

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Crista Weber

Office Administrator

Crista is one of our office administrators, so she wears a ton of different hats that help us run a smooth ship!

She's been in the restoration business for 2 years as an administrative assistant, but previously worked in the customer service industry for 15 years.

Crista is married to her husband, Bill, and they have a 3-year-old daughter together, Addison. 

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Joe Macnamara


Joe has had a diverse background and since coming to SERVPRO Joe has enjoyed getting to know the crew, he is known around here as everyone’s helping hand. Joe enjoys how versatile the job is and plans on continuing this career path until he is ready to retire and stay home with his wife of 24 years! Joe and his wife Tracy have 2 boys Josh and Nick, they have lived in the Perkasie area since the boys were born but originally Joe is from the Montgomery area. When he isn’t at work Joe is either spending time with the family at home or he’s out bowling or fishing.

Matthew Patrick in front of a white background

Matthew Patrick

Mitigation Estimator

Before starting with SERVPRO Matthew was a certified Pool & Spa installation and service specialist. He has been a great addition to our compliance team with this hands-on experience in customer service. His favorite part of the job is knowing that we have the opportunity to improve people's lives everyday and we jump at every chance we get to do so. Whether it be cleaning an air duct system or providing remediation services after a hurricane or natural disaster, working for SERVPRO knowing we are always there to help is what makes it all worth it!   

Matthew earned his bachelor's degree in International Business and minor in Political Science from Indiana University of Pennsylvania where he also swam for the university's swimming team and played for the men's club volleyball team. Matthew is 1 of 4 brothers and being a middle child understands the importance of connecting with people and ensuring no one is left behind which is why he fits into our team so well. In his free time Matthew enjoys being outside around nature and riding his motorcycle.

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Tom Moffit

Production Technician

Tom is a production technician certified with OSHA 10 hour and a background in customer service, sales, and manufacturing. This extensive background aids him in his role in the company with such an adaptable skill set. His favorite part of the job is just that, being adaptable, Tom likes to be always learning new things and solving any problems that arise. Tom is 1 of 4 siblings, an Eagle Scout, and loves being outdoors hiking with friends. 

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Andrea Trezise

Production Technician

Andrea has already worked in the restoration industry for a number of years before coming to work at SERVPRO. Her favorite part of the job is helping people when they’re going through a tough situation. Andrea raises her daughter and 2 stepsons with her boyfriend Ed and they love rooting for the Phillies and the Eagles every game day.

Andrea is certified in 

  • Fire & Smoke damage restoration
  • Odor control
  • Water damage restoration

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Kim Mathias

Compliance Office Manager

Kim has been in customer service for 8 years but she is newer to the restoration industry. She has been in our compliance department since February 2021. In her free time Kim is with her 4 year old son, he loves helping her out in the kitchen, they are always cooking and baking together.

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Stephen McGrory

Production Technician/Fire Chaser

Stephen is a Production Technician in training to do estimates. He was previously in our marketing department but started becoming more involved in fire chases so his position evolved into a hybrid between being a tech and fire chaser as calls come in. As soon as Stephen graduated he went right into the workforce working with us part time and recently committing to SERVPRO full time with the creation of this hybrid position. Stephen is also certified as a Red Cross and Stop the Bleed instructor.

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Tonja Custodia

Content Technician

Tonja is our newest Content Technician starting with SERVPRO in October 2021. Out of school Tonja became an industrial sewer at a sewing factory then she became a caregiver for those with traumatic brain injuries. Now at SERVPRO she enjoys that she is always learning something new. Tonja has a twin sister Carlina, a half brother, and younger sister and in her spare time she enjoys gardening and sewing.