SERVPRO of Germantown Employee Photos

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The Office Staff

Meet the Germantown Office Staff! 

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Sean McCabe

Owner

Sean started working for SERVPRO early on, beginning his career as a GM. He and Co-owner Mike partnered to create SERVPRO Team McCabe. Sean spends his time managing the team and networking with local businesses and associations.

Certifications

  • WRT-Water Restoration
  • ASD-Applied Structural Drying
  • AMRT-Applied Mold Remediation
  • ABRA-American Bio-Recovery Association

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Mike McGrory

Owner

Mike began his professional career as an I.T. and eventually found his way to SERVPRO to open a franchise with Sean. Mike also holds the same certifications in addition to OSHA 10 hour and Red Cross Instructor.

The two now own three SERVPRO franchises and have run a successful business for 15-plus years and counting.

Certifications

  • USCCA Certified Instructor Certified:
  • Red Cross Adult\Pediatric\Infant First Aid\CPR\AED Instructor
  • ALiCE Active Shooter Instructor Pennsylvania & New Jersey
  • Continuing Education Instructor                 Surveillance 
  • IICRC Trauma and Crime Scene Certified
  • ABRA Bio-Hazard Supervisor
  • OSHA 40hr
  • HAZWOPER Certified

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Kara Guerra

Digital Marketing/Events Coordinator

Kara Guerra joined SERVPRO Team McCabe in October 2021

Kara has a strong background in customer service being a bank teller, notary, and in other similar customer facing positions for the majority of her professional career. Kara holds a Bachelor’s in Communications with a concentration in Business and Marketing from Chestnut Hill College. While in college she competed on a Division II Women’s Bowling team and lent her social media skills to a small animal rescue. 

Now with SERVPRO Team McCabe she will be assisting the marketing team with cultural and community initiatives to provide resources and support to First Responders, community organizations, and other organizations in our community

Residing in Quakertown, Pa Kara lives with her husband Steve and their daughter Eliana. They also share two dogs, two cats, two ferrets and a blue tongued skink.

Certifications

  • IICRC Trauma and Crime Scene Tech

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Kristen Carroll

Finance and Human Resources

Kristen is in charge of finance, human resources, as well as our office manager. Anything you need office-wise, she is our go-to!  She has been with us for 8 years and counting. 

Kristen graduated from Penn State University with a degree in Hotel & Restaurant Management.  She currently resides in Mullica Hill, NJ with her husband and 11 year old daughter, Gracie. They also have a number of pets including two rescued Boxers, chickens, guinea pigs and fish.  

In her free time, Kristen enjoys reading, camping, traveling, music, cooking, going to the beach and spending time with friends and family. 

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Crista Weber

HR Administrator

Crista is one of our office administrators, so she wears a ton of different hats that help us run a smooth ship!

She's been in the restoration business for 2 years as an administrative assistant, but previously worked in the customer service industry for 15 years.

Crista is married to her husband, Bill, and they have a 3-year-old daughter together, Addison. 

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Kim Mathias

Compliance Manager

Kim has been in customer service for 8 years but she is newer to the restoration industry. She has been in our compliance department since February 2021. In her free time Kim is with her 4 year old son, he loves helping her out in the kitchen, they are always cooking and baking together.

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Jose Salas

Production/Large Loss Manager

Jose has been a member of our SERVPRO family for 5 years with over 10 years in the industry. As production manager he oversees all daily business activities. Jose is an expert problem solver with a vast knowledge of mitigation and restoration techniques. Jose's main passion is large commercial losses. 

Certifications

  • IICRC Water Restoration
  • IICRC Fire Restoration
  • IICRC Odor Control
  • IICRC Trauma and Crime Scene Tech

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Koby Byrum

Assistant Production Manager/Trainer

Koby has been in the restoration industry for 17 years and before SERVPRO he was in the customer service industry for almost 35 years. Koby uses all of that experience everyday to be one of our top Crew Chiefs, he is always getting compliments from customers because he genuinely cares about the clients he works with and he wants to make their lives even better than they were before their disaster that caused them to call us in. Koby was born and raised on a farm in Indiana where he and his 2 older brothers learned a strong work ethic from their military father. Koby’s favorite thing is to give people positive quotes to leave people on a good note, he is always trying to make the world a better place and his motto is “ I can’t change what anybody else does or thinks but I can do my bit” Koby now resides in the Bucks area with his wife of 4 years

Certifications

  • Water damage restoration 
  • Applied Structural Drying 
  • Commercial Carpet Maintenance 
  • Fire & Smoke Restoration 
  • Odor Control 
  • Upholstery & Fabric Cleaning 

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Tom Moffit

Crew Lead

Tom is a production technician certified with OSHA 10 hour and a background in customer service, sales, and manufacturing. This extensive background aids him in his role in the company with such an adaptable skill set. His favorite part of the job is just that, being adaptable, Tom likes to be always learning new things and solving any problems that arise. Tom is 1 of 4 siblings, an Eagle Scout, and loves being outdoors and hiking with friends. 

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Andrea Trezise

Crew Lead

Andrea has already worked in the restoration industry for a number of years before coming to work at SERVPRO. Her favorite part of the job is helping people when they’re going through a tough situation. Andrea raises her daughter and 2 stepsons with her boyfriend Ed and they love rooting for the Phillies and the Eagles every game day.

Certifications

  • Fire & Smoke damage restoration
  • Odor control
  • Water damage restoration
  • IICRC Trauma and Crime Scene Tech

Hailie Hazlett

Hailie Hazlett

Production Technician 

Hailie is a production technician who joined our team in January 2023. She lives in Silverdale with her family and dog Cerberus! In her free time  enjoys hanging out with her friends and family. Hailie loves listening to music and exploring the outdoors. 

Sheila Goodwin

Sheila Goodwin

Contents Technician 

Sheila has been a great addition to our team! She lives in Schwenksville with her teenage daughter.

When she's not at work you can find Sheila hanging out with friends and family, and exploring new places! Sheila loves that she's able to express her creative side at work, in an environment where she is able to learn and grow. She says the best part about her job is being able to help people in times of crisis, a mission that has quickly become the driving force for her passion.