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SERVPRO of Germantown Employee Photos
The Office Staff
Meet the Germantown Office Staff!
Sean McCabe
Owner
Sean started working for SERVPRO early on, beginning his career as a GM. He and Co-owner Mike partnered to create SERVPRO Team McCabe. Sean spends his time managing the team and networking with local businesses and associations.
Certifications
- WRT-Water Restoration
- ASD-Applied Structural Drying
- AMRT-Applied Mold Remediation
- ABRA-American Bio-Recovery Association
Mike McGrory
Owner
Mike began his professional career as an I.T. and eventually found his way to SERVPRO to open a franchise with Sean. Mike also holds the same certifications in addition to OSHA 10 hour and Red Cross Instructor.
The two now own three SERVPRO franchises and have run a successful business for 15-plus years and counting.
Certifications
- USCCA Certified Instructor Certified:
- Red Cross Adult\Pediatric\Infant First Aid\CPR\AED Instructor
- ALiCE Active Shooter Instructor Pennsylvania & New Jersey
- Continuing Education Instructor Surveillance
- IICRC Trauma and Crime Scene Certified
- ABRA Bio-Hazard Supervisor
- OSHA 40hr
- HAZWOPER Certified
Kara Guerra
Digital Marketing/Events Coordinator
Kara Guerra joined SERVPRO Team McCabe in October 2021
Kara has a strong background in customer service being a bank teller, notary, and in other similar customer facing positions for the majority of her professional career. Kara holds a Bachelor’s in Communications with a concentration in Business and Marketing from Chestnut Hill College. While in college she competed on a Division II Women’s Bowling team and lent her social media skills to a small animal rescue.
Now with SERVPRO Team McCabe she will be assisting the marketing team with cultural and community initiatives to provide resources and support to First Responders, community organizations, and other organizations in our community
Residing in Quakertown, Pa Kara lives with her husband Steve and their daughter Eliana. They also share two dogs, two cats, two ferrets and a blue tongued skink.
Certifications
- IICRC Trauma and Crime Scene Tech
Kristen Carroll
Finance and Human Resources
Kristen is in charge of finance, human resources, as well as our office manager. Anything you need office-wise, she is our go-to! She has been with us for 8 years and counting.
Kristen graduated from Penn State University with a degree in Hotel & Restaurant Management. She currently resides in Mullica Hill, NJ with her husband and 11 year old daughter, Gracie. They also have a number of pets including two rescued Boxers, chickens, guinea pigs and fish.
In her free time, Kristen enjoys reading, camping, traveling, music, cooking, going to the beach and spending time with friends and family.
Crista Weber
HR Administrator
Crista is one of our office administrators, so she wears a ton of different hats that help us run a smooth ship!
She's been in the restoration business for 2 years as an administrative assistant, but previously worked in the customer service industry for 15 years.
Crista is married to her husband, Bill, and they have a 3-year-old daughter together, Addison.
Kim Mathias
Compliance Manager
Kim has been in customer service for 8 years but she is newer to the restoration industry. She has been in our compliance department since February 2021. In her free time Kim is with her 4 year old son, he loves helping her out in the kitchen, they are always cooking and baking together.
Matthew Patrick
Mitigation Estimator
Before starting with SERVPRO Matthew was a certified Pool & Spa installation and service specialist. He has been a great addition to our compliance team with this hands-on experience in customer service. His favorite part of the job is knowing that we have the opportunity to improve people's lives everyday and we jump at every chance we get to do so. Whether it be cleaning an air duct system or providing remediation services after a hurricane or natural disaster, working for SERVPRO knowing we are always there to help is what makes it all worth it!
Matthew earned his bachelor's degree in International Business and minor in Political Science from Indiana University of Pennsylvania where he also swam for the university's swimming team and played for the men's club volleyball team. Matthew is 1 of 4 brothers and being a middle child understands the importance of connecting with people and ensuring no one is left behind which is why he fits into our team so well. In his free time Matthew enjoys being outside around nature and riding his motorcycle.
Certifications
- IICRC Water Damage Restoration
Stephanie Smith
Job File Coordinator
Stephanie joined SERVPRO Team McCabe in November 2021
Stephanie has been in the restoration industry for just over 2 years. Joining SERVPRO Team McCabe with previous restoration knowledge Stephanie has been a great addition to our compliance department. In her free time Stephanie can be found out on the green sinking birdies or watching football.
Jose Salas
Production/Large Loss Manager
Jose has been a member of our SERVPRO family for 5 years with over 10 years in the industry. As production manager he oversees all daily business activities. Jose is an expert problem solver with a vast knowledge of mitigation and restoration techniques. Jose's main passion is large commercial losses.
Certifications
- IICRC Water Restoration
- IICRC Fire Restoration
- IICRC Odor Control
- IICRC Trauma and Crime Scene Tech
Koby Byrum
Assistant Production Manager/Trainer
Koby has been in the restoration industry for 17 years and before SERVPRO he was in the customer service industry for almost 35 years. Koby uses all of that experience everyday to be one of our top Crew Chiefs, he is always getting compliments from customers because he genuinely cares about the clients he works with and he wants to make their lives even better than they were before their disaster that caused them to call us in. Koby was born and raised on a farm in Indiana where he and his 2 older brothers learned a strong work ethic from their military father. Koby’s favorite thing is to give people positive quotes to leave people on a good note, he is always trying to make the world a better place and his motto is “ I can’t change what anybody else does or thinks but I can do my bit” Koby now resides in the Bucks area with his wife of 4 years
Certifications
- Water damage restoration
- Applied Structural Drying
- Commercial Carpet Maintenance
- Fire & Smoke Restoration
- Odor Control
- Upholstery & Fabric Cleaning
Tom Moffit
Crew Lead
Tom is a production technician certified with OSHA 10 hour and a background in customer service, sales, and manufacturing. This extensive background aids him in his role in the company with such an adaptable skill set. His favorite part of the job is just that, being adaptable, Tom likes to be always learning new things and solving any problems that arise. Tom is 1 of 4 siblings, an Eagle Scout, and loves being outdoors hiking with friends.
Andrea Trezise
Crew Lead
Andrea has already worked in the restoration industry for a number of years before coming to work at SERVPRO. Her favorite part of the job is helping people when they’re going through a tough situation. Andrea raises her daughter and 2 stepsons with her boyfriend Ed and they love rooting for the Phillies and the Eagles every game day.
Andrea is certified in
- Fire & Smoke damage restoration
- Odor control
- Water damage restoration
- IICRC Trauma and Crime Scene Tech
Stephen McGrory
Production Technician/Fire Chaser
Stephen is a Production Technician in training to do estimates. He was previously in our marketing department but started becoming more involved in fire chases so his position evolved into a hybrid between being a tech and fire chaser as calls come in. As soon as Stephen graduated he went right into the workforce working with us part time and recently committing to SERVPRO full time with the creation of this hybrid position. Stephen is also certified as a Red Cross and Stop the Bleed instructor.
Steve Guerra
Production Technician
Steve Guerra joined SERVPRO Team McCabe in January 2022
In the past Steve has worked as a delivery driver as well as other customer service positions. Steve joined SERVPRO Team McCabe in 2022 after being a stay at home dad for the previous 2 years. Steve enjoys his work in the Content Department as it is critical work for almost every job we do. The work is always different, one day they are in the warehouse and the next they are called out to a job site to perform a pack out. Steve and his wife Kara have their daughter Eliana and a number of pets, in his free time Steve and his family can be found hanging outside around the firepit.
Henry Szyarto
Facility/Content Manager
Henry began as our Warehouse Operator and excelled at his job. He was quickly promoted to Facility/Contents Manager and is now charged with running our entire contents department and all the inner workings of the warehouse. While being new to the restoration industry Henry fell in love with the rewarding work, always striving to push himself and his team to do better than they did the day before. Henry served in the US Navy from 1997-2001 which left him with a strong work ethic and high standards. Henry has a big heart and manages his team with pride, while he expects perfection from his team he does well at motivating them to strive for the same. In his free time Henry enjoys spending time with his family, grilling on the weekends, fishing, MMA, and going to concerts whenever he can.
The higher we soar, the smaller we appear to those who can not fly.
Certifications
- IICRC Contents Processing Tech
- IICRC Fire & Smoke Damage Restoration
- IICRC Water Damage Restoration
- IICRC Odor Control
- IICRC Health and Safety
Timothy Binns
Content Technician
Timothy Binns joined SERVPRO Team McCabe in January 2022
Previously Tim worked doing general maintenance for St. Paul the Apostle and Portland ArchDiocese. He joined SERVPRO Team McCabe when he relocated back to the area after moving to Maine for 5 years. Tim finds his work with SERVPRO Team McCabe rewarding and he is proud to be able to help people in a time of need. In his free time Tim enjoys mountain biking and hiking.
