What our Customers say...


We woke up to discover our sump pump had shorted out and caused a small electrical fire. We had SERVPRO come out and they helped clean up and remove the odor it left behind. Very pleased with how quickly they had our house back in order.

I was a little concerned when I found mold growing in my basement after a heavy storm but the SERVPRO crew can out and helped get it taken care of right away!

I was very happy with Shawn and Tyler's work. I would definitely use their service again.

The SERVPRO team from Upper Bucks, Pennypack / Bustleton & Germantown is an outstanding group. Having found myself in a situation where I had two properties in need of immediate restoration services, I was not sure where to turn. Fortunately, I made the right call and connected with the SERVPRO team. They immediately sprang into action by sending crews on site within hours of first contact. From that point forward they handled everything. They started in on remediation, worked with my insurance and even recommended contractors for the repairs. They were very effective in communicating with me throughout the process. Their prices were very reasonable. Most importantly, they cared about me, my family and our situation. If you need restoration services do not hesitate to contact this SERVPRO team!

My basement flooded out from a malfunctioning sump pump after a lengthy weekend of rain. Not fun to walk downstairs to a pool in your basement and feel helpless with what to do. I'm so glad I called Mike and team from SERVPRO Germantown. They were extremely understanding of our situation, worked quickly and diligently to extract the water from our basement all along keeping us update of their progress and estimated costs. They worked with our insurance company and handled all the red tape parts of this process that make things extremely uncomfortable and stressful. These guys were very professional from start to finish and I would highly recommend them to anyone that has a similar unfortunate situation like ours.

They were professional and were so kind. I was overwhelmed by their sympathy for my crisis/loss. The guys locked up my house when they left and sent me a text telling me they were done. I am very happy with the level of service I received.

Great company, everything I needed was done neatly and in a timely fashion! Would recommend to anyone.

Excellent customer service, they do a lot for the community and great to work with. Very hard workers

The heavy rains caused the roof in my office to leak and rain inside my office! The guys came right over and helped remove my desk, cover my other items, and start drying it out! I can't thank them enough for how quickly they came to help.

I was on FB and saw a post about SERVPRO Upper Bucks and messaged them. Sean answered my message right away and the next day Joe came and used his gauge to test my wall and baseboard in the kitchen and assured me, using the measurements, that everything was okay. Thank you for your expediency and giving a senior citizen peace of mind.

Great job by SERVPRO of Germantown removing mold from our attic.  Kristen Carroll was very helpful in analyzing the mold report and cleaning protocol.

I had SERVPRO come in and perform a commercial clean of my business and they exceeded my expectations.

Joe & TJ were professional and were so kind and I was overwhelmed by their sympathy for my loss

They guys who came out did a great job. 5 star service!

We discovered we had a mold problem after a recent flooding and SERVPRO came out and helped us take care of it. Awesome company, thank you so much!

SERVPRO did a great job helping me get my mold problem under control. Thank you!

After a bad summer storm, our home had some leaks from the roof. SERVPRO came out quick to help us clean up the water. Great, prompt service.

They helped make my business look brand new with how thoroughly they cleaned. Will be recommending SERVPRO to other business owners.

The team at SERVPRO came to help fix my damage after the recent heavy storm. They were very helpful and did an excellent job.

I needed help cleaning up my apartment complex before the new tenants started their lease. I called SERVPRO and they came out and helped me get these apartments clean very fast! Thank you!

The group that came out to my house showed an exceptional level of professionalism and knowledge about their craft. I will be recommending SERVPRO in the future!

I was so appreciative of how quickly SERVPRO responded to my call when my basement flooded. They had their emergency team out to help me in record time. I could not be happier with the level of service I received.

Great experience with the SERVPRO team. They were on time, professional and very well informed about the services they supplied for me. I will definitely be using this company in the future.

Excellent service, very pleased!!!

Couldn't be happier with the service provided!

Very polite staff. They did a thorough job and checked to make sure there would be no more mold after the job was finished. The equipment used appeared to be very reliable and heavy duty. I am very happy with the service I received!

Outstanding service and responsiveness by the team that came out to service my house!

The crew was very prompt, professional and extremely knowledgeable while performing the task at hand. 

Mike McGrory came out to my home shortly after a kitchen fire.  He explained everything that needed to be done and his crew was able to complete the work in just 5 days, 1 day earlier than projected.  

I would highly recommend Mike and his team to anyone that has a home emergency requiring clean up.

Mrs. Dean scores SERVPRO of Germantown, Pennypack/Bustleton and Upper Bucks as 10s across the board on the Certificate of Satisfaction for water damage services on 6/28/18 in Quakertown.

I would definitely use SERVPRO in the future if I needed them again!

Great service, thank you!

Gentlemen were professional and helpful. Thank you!


Cannot thank you enough for all your hard work at my mother's house and mine. Your work is outstanding and your service is superior! Thank-you!

I am so amazed at the hard work and care received in the clean up process! All the men were great-thank you!